Though workers in the US are familiar with laws that allow their employers to read emails sent from work accounts, the Slack update caught some users off guard, especially given that it coincided with news of Facebook’s Cambridge Analytica data collection scandal. With this update, Slack is killing its preexisting “compliance export” tool, which couldn’t download data retroactively, was only available to paying customers, and alerted users whose data was being exported. Last week, Slack warned users of changes to its platform that make it easier for employers to access and download their employees' data, including DMs and messages in private channels.Īn email with the subject line, “We’re updating our Privacy Policy and tools,” links to a Slack Help Center article that says paying Slack customers can request access to download whatever they want, including the contents of DMs and “private” channels, without notifying employees.
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